I’ve been meaning to read this book for ages after reading The Phoenix Project last year, and I finally got around to it after spotting it on the shelf at my local library (sidenote: libraries are awesome).

I think the thing I appreciated the most about this book was that it felt so easy to read. The fact that it’s written like a story really helps the facts sink in without it feeling dry or boring. I also love the fact that you come to the same realisations as the main character just at the same time as he does, so you really feel invested in the success of his efforts.

I wish I’d read this book a year ago when we started implementing these practices within our team at work as it would have made those practices seem much more intuitive from the get go.

I actually can’t believe this book was written 24 years ago as it still seems so completely relevant. The industry may have changed, but the techniques mentioned are applicable to so many industries that it doesn’t matter.

I would really recommend this book to anyone working in any kind of job that involves delivering a product to a customer, whether that product be physical or virtual, it may well just change the way you think!